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Strategy /
Goal
Performance Indicator 2011-2012 Target and Report on Performance
2012-2013
Target
Programs, activities
and services are
available to support
decision making
about positive
lifestyle choices
(CD13)
A range of activities, programs
and events are initiated and
delivered at the libraries to
support life-long learning for
health and wellbeing.
The number of programs meets annual projections.
Actual: All planned programs have been completed on schedule with highlights
listed below:
Core Children’s programs
Pre-school sessions run weekly throughout term time (total 3,672 children
participated); Kid’s Club sessions run fortnightly at Greenacres, Enfield and
Semaphore libraries (690 children participated); Baby Bounce sessions run
fortnightly at Greenacres (term1) and Semaphore libraries (term 3) (20 babies per
session on average); School holiday programs (over 1,500 children participated)
Core Adult programs
Book Groups (300 participants), Writing Group at Semaphore Library (about 10
people per month)
Events/Programs/Information sessions Nightime storytime, Booksale event –
Greenacres and Parks, SAPOL towing, Jewellery making, Read Flash Mob – local
schools participated, Writing Competition for Youth, Photographic comp for
all – “Get Caught Reading”, Adult/Children’s book selection trip, Holocaust
Remembrance Day talk, History Month
CJ Dennis “The Bloke” performance
NAIDOC Week performance by Imbala Jarjum
The number of
programs meets
annual projections.
Support and
encourage the
participation and
self-determination
of local Aboriginal
and Torres
Strait Islander
communities
(CD14)
The objectives of the
Aboriginal and Torres Strait
Islander Plan are implemented.
Aboriginal Community Plan implemented in accordance with plan timeframes.
Actual: Review of Aboriginal Plan undertaken and across Council actions are
being implemented satisfactorily within plan timelines.
Aboriginal traineeship provided with young person commencing August 2011.
Trainee has completed Cert.III in Community Development and has been involved
in a range of activities including Aboriginal Awards, Reconciliation Walk, working
with Aboriginal Advisory Panel and developing project to address isolation
amongst young Aboriginal mothers.
Project developed with local Kaurna women to utilise reeds from Lartelare within
weaving workshops with local Aboriginal and non-Aboriginal women aimed at
promoting higher levels of community understanding and cultural awareness.
Approximately 40 local women involved in a total of four workshops.
Aboriginal
Community Plan
implemented in
accordance with plan
timeframes.
The Aboriginal Advisory
Panel represents Aboriginal
and Torres Strait Islander
community interests.
4 meetings held per annum
Actual: 4 meetings held throughout year.
Review of Terms of Reference undertaken and adopted by Aboriginal community
and Council with meetings scheduled to restart in new financial year.
4 meetings held per
annum
Promote and
encourage
community safety
initiatives (CD15)
Community safety is
supported.
Graffiti management and alcohol free zone programs and activities
Actual: Council Dry Zones have been renewed for a further five year period
Graffiti management
and alcohol free
zone programs and
activities
Council facilities
provide safe
and welcoming
environs for the
whole community
(CD16)
The community values and
benefits from the Library
Service.
Library visitor and borrower figures are reported.
Actual: Total loans – 845,604
Total door count – 540,671
Total PC loans – 121,552
Total wireless users – 2,565
Total stock added to collection - 44,948
Total stock deleted from collection – 50,881
Event attendee -12,771
Regional office enquiries – 20,894
Library visitor and
borrower figures are
reported.
Customers are able to access
Council services and facilities
in a variety of ways.
90% inquiry resolution rate at Council Offices
Actual: Council enquiry figures at the regional offices remained steady with a
slight increase. Averaging a 94% satisfaction rate this reporting period.
90% inquiry
resolution rate at
Council Offices
Provide a quality
volunteer program
that increases the
capacity of the
organisation and
acknowledges
volunteer
contributions
(CD17)
Compliance with national
best-practice standards for
volunteers.
Annual audit undertaken
Actual: No Audit has been undertaken.
The Volunteer Management processes and procedures are constantly reviewed
to ensure that we deliver a quality program that complies with the National
Standards in Volunteer Management.
Annual audit
undertaken
Collaboration with
relevant community
agencies to provide
a comprehensive
range of services
to meet the needs
of the community
(CD18)
Council actively networks with
key stakeholders and engages
in formal partnerships with
community agencies to benefit
the community.
Community Centre usage by agencies increased
A wide variety of agencies utilise Council Community Centres for their activities.
Whilst data has not been specifically collected anecdotal evidence indicates there
has been a significant increase in agency utilisation of Kilburn Community Centre.
A strong emphasis is being placed on increasing agency usage in 2012/13.
Community Centre
usage by agencies
increased
Provide primary
preventative health
care within the
community (ES1)
Food premises inspected
according to National Food
Standards.
100%
Actual: 92%
All inspections performed in accordance with the National Food Standards
46 improvement notices were issued to non-complying food businesses, 9
expiations were served, 2 prohibition orders were issued and 1 successful
prosecution was undertaken.
20 mandatory food safety audits were undertaken.
100%
19
Strategic Management Plans 2011-2012