Page 9 - AnnualReport_2011-2012

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2.
Services for the Community
Council makes decisions on policy issues relating to the
services that are provided for members of the public.
These services currently include:
City Manager’s Office
• Governance
• Human Resource Management
• Internal Audit
Corporate Services
• Administrative Services
• Annual Business Plan and Budgeting
• Financial Management
• Statutory Accounting
• Assessment Records & Rating
• Geographic Information System
• Information Technology
• Land & Property Asset Management
• Records Management
• Strategic Planning, Environmental,
Social and Economic
• Special and Strategic Projects
• City Development
• City/Urban Planning
• Corporate Planning
• Risk Management
• OHS&W
• Community Halls
• Fleet Management
• Publications
• Customer Services
• Call Centre
• Freedom of Information
• Depot Operations
• Visitor Information Centre
Technical Services
• Engineering and Works Design
• Forward Works Program
• Machinery Operations
• Asset Management
• Parks and Gardens
• Stormwater Drainage and Management
• Street Lighting
• Street Trees and Nature Strips
• Streets and Footpaths
• Traffic and Parking Management
• Road Construction Maintenance
• Footpath Construction Maintenance
Community Development
• Aboriginal Development
• Alcohol Free Zones
• Arts and Cultural Development
• Awards
• Community Centres
• Community Development
• Community Grants
• Community Information
• Community Services
• Community Transport
• Graffiti Management
• Home and Community Care
• Libraries and Council Offices (inc. Local History)
• Public Relations
• Recreation and Sport
• Special Events
• Supported Residential Facilities Program
• Volunteers
• Youth Development
• Development Assessment
• Dog and Cat Management
• Environmental Health
• Food Inspection/Safety
• Heritage Advice
• On-Street Parking
• Sanitation
• Waste Management
3. Public Consultation
3.1 Council Meetings
Members of the public have a number of opportunities
to put forward their views on particular issues before
Council. These are:
• Deputations - with the permission of the Mayor
and/or Committee Presiding Member, a member of
the public can address the Council/Committee
personally or on behalf of a group of residents.
• Petitions - written petitions can be addressed to the
Council on any issue within the Council's jurisdiction.
• Written Requests - a member of the public can write to
the Council on any Council policy, activity or service.
• Elected Members - members of the public can
contact Elected Members of Council to discuss any
issue relevant to Council.
• World Wide Web – Council has a web presence
www.portenf.sa.gov.au which provides an
opportunity for comment and feedback.
3.2 Public Consultation
The City of Port Adelaide Enfield consults with the
community on particular issues that affect their
neighbourhood and has adopted a Public Consultation
Policy to assist this process. Consultation with residents
can take a variety of forms including but not limited to:
• Hand delivered or posted circular letters
• Letters personally addressed to individuals,
including questionnaires
• Street Resident Advisory Committees are formed to
consider traffic management in local areas. Public
meetings may also be called to advise residents
and provide opportunity for feedback.
• Information via Council’s newspaper "Pen2Paper"
• Advertising in local newspapers
• Various pamphlets or publications
• Telephone sample surveys
• Door to door market research sampling
• Public Meetings
• Focus Groups
• Publication of information on Council Website
• Exit Surveys
• Public Displays
• Call for Submissions to Council
• Presentations to Special Interest Groups
Freedom of Information