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7

VALUES

Council’s values and behaviours have been created through

consultation with staff and form a framework for all staff

behaviour and illustrate the types of conduct the Council

believe will promote excellence.

We value Professionalism

We will demonstrate professionalism in our

Work Conduct by:

• being responsive, skilled and adaptable.

• consistently being positive and proud of our work.

• aiming to give our best efforts to serve our community.

We will demonstrate Integrity by:

• living our values in relationships with co-workers,

customers, and stakeholders.

• being respectful, honest and trustworthy.

• being fair and unbiased and respecting confidentiality.

• following through on commitments we have made.

• taking ownership of our errors and doing our best to

correct them.

We will demonstrate Teamwork by:

• working interdependently and towards both personal

and team goals.

• resolving problems constructively and encouraging

all members to express their opinions, varying views

and questions.

• We will demonstrate professionalism in our

Communications by:

• using appropriate words to convey

information and ideas.

• respecting and listening to the opinions

and viewpoints of others and by giving

and taking feedback positively.

We value Safety

We will demonstrate our commitment to safety by:

• being responsible for our own safety.

• living a safety culture where our values, assumptions

and beliefs impact on work health and safety.

• taking action to stop unsafe work.

• We will report all incidents (including near misses)

so we can build on lessons learnt.

We value Customer Service

We will demonstrate our commitment to

customer service by:

• ensuring customers (external and internal) are at

the heart of all aspects of our work.

• what we do builds the community’s confidence

and trust in our services.

• we will create clear expectations and consistency in

delivery, follow up and follow through.