7
VALUES
Council’s values and behaviours have been created through
consultation with staff and form a framework for all staff
behaviour and illustrate the types of conduct the Council
believe will promote excellence.
We value Professionalism
We will demonstrate professionalism in our
Work Conduct by:
• being responsive, skilled and adaptable.
• consistently being positive and proud of our work.
• aiming to give our best efforts to serve our community.
We will demonstrate Integrity by:
• living our values in relationships with co-workers,
customers, and stakeholders.
• being respectful, honest and trustworthy.
• being fair and unbiased and respecting confidentiality.
• following through on commitments we have made.
• taking ownership of our errors and doing our best to
correct them.
We will demonstrate Teamwork by:
• working interdependently and towards both personal
and team goals.
• resolving problems constructively and encouraging
all members to express their opinions, varying views
and questions.
• We will demonstrate professionalism in our
Communications by:
• using appropriate words to convey
information and ideas.
• respecting and listening to the opinions
and viewpoints of others and by giving
and taking feedback positively.
We value Safety
We will demonstrate our commitment to safety by:
• being responsible for our own safety.
• living a safety culture where our values, assumptions
and beliefs impact on work health and safety.
• taking action to stop unsafe work.
• We will report all incidents (including near misses)
so we can build on lessons learnt.
We value Customer Service
We will demonstrate our commitment to
customer service by:
• ensuring customers (external and internal) are at
the heart of all aspects of our work.
• what we do builds the community’s confidence
and trust in our services.
• we will create clear expectations and consistency in
delivery, follow up and follow through.