Communication options overview
This resource has information about the following ways in which you can contact or
communicate with Council
Type
Use this option when you….
Page
Comment or
compliment
wish to make a statement or remark about, or to say “thank
you” for as council service, activity or event.
4
Request for
information
wish to be provided with general information about council
services, activities or events.
5
Request for
service
wish to request a service from Council
6
Freedom of
information
wish to request access to specific or restricted information held
by Council
7
Complaint
have a grievance about the standard of a council service,
activity or event
8
Internal review
of Council
decision
(Section 270)
have made a complaint and are dissatisfied with the outcome,
or you are dissatisfied about a decision made by Council, and
you request a review of the decision making process that led to
the original decision
9
Elected
Members
wish to speak directly with someone about an issue associated
with community life
10
Petition
wish to advise Council about a matter which is of interest or
concern to a number of stakeholders
11
Deputation
would like to address Council about a matter of concern
12
Ombudsman
are unhappy with the about a decision made by, or the service
provided by Council or an administrative action of Council, and
wish to request an investigation by an external officer
13
OPI
would like external assessment about how to handle an
allegation of corruption, misconduct or maladministration
within Council
14
ICAC
have an allegation of corruption, misconduct or
maladministration within Council
15
